Shopping guide
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■ About payment amount
- Displayed amount: Price displays including consumption tax (10 %).
- Less than 1 yen consumption tax fraction: Cut off
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■ Credit card paymentThe handling cards are as follows.
Handling card: VISA, Master Card, American Express
The number of payments is only one payment.
* I'm sorry, but you can't pay by split when ordering.
If you wish to split, please contact your credit card company.
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■ Apple PayYou can shop using the delivery destination information (address book) and credit card information registered in AppleID. If you can authenticate with the "ApplePay" button on the iPhone where ApplePay has been set, you can shop without entering the delivery destination or credit card information.
[Domestic delivery]
- ■ Delivery company:Yamato operation
- ■ Delivery fee:Nationwide free
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■ About delivery dateOrders until 14:00 will be shipped on the day.
[International delivery]
- ■ Delivery company:Ems
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■ About delivery dateAfter your order, we will ship within 2 days in principle.
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■ Delivery feeThe shipping fee is set for each weight, and the following price list is applied.
Details are here.
THE FOLLOWING SHIPPING TARIFF WILL BE APPLIED FOR INTERNATIONAL SERVICES.
Details Click here
Customs duties will be borne by the customer.
Customers Are Responsible for Any Customs Duties.
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■ Replacement by deformation of products, etc.If the delivered product has stain, damage, failure, etc., please contact us by e -mail or telephone and return the product by cash on delivery. We will send normal products directly to customers directly from our shop or manufacturer. Please note that if the replacement product is sold out, it will be repaired or refunded.
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■ Replacement and return due to customer's convenienceIf the ordered product is different from the customer's desired product, or if the size does not match, there is no scratches, or resale, and only returns and exchanges are accepted. If you can do it to the product (cut the tag, etc.), or if you use it once, it will be excluded. In the case of returned or exchanged for customer's convenience, the shipping cost will be borne by the customer. Please return it within 8 days after the product arrives.
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■ Refund in the case of returned goodsAfter confirming the product for returned goods due to defects such as products, we will refund the entire product price. Regarding refunds due to returned goods for customer's convenience, we will cancel the claim or refund by bank transfer. In the case of a refund by bank transfer, the transfer fee will be borne by the customer.
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■ Contact information / destination for return / exchange
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■ Handling range of personal informationRegarding the handling of personal information, it will be adapted when the customer uses the product, contacting us, and subscribing to the e -mail magazine. Personal information collected when you use our site will be managed in accordance with the concept of the handling of our personal information.
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■ Purpose of use of personal informationThe Company will use the personal information collected by the customer and the order information (including information about the customer's order history) for the purpose of providing this service, for the purpose specified in the following items. You may. In addition to the provision of this service or the purpose specified below, we do not use your personal information.
(1) When introducing our products and services to customers
(2) In the company, when ordering the order, confirmation of order details, and changing procedures
(3) When answering inquiries from customers
(4) To provide your opinions and impressions to our services.
(5) To use it for the purpose of the company separately in contact with the customer separately.
(6) To create statistical materials classified by customer's attributes (age, address, etc.)
(7) To provide and display information dissemination and services that meet your preferences -
■ About safety management of personal informationIn order to ensure the accuracy and safety of personal information, we take rational safety measures for access management, restrictions on means of taking out, unauthorized access, leakage, loss, destruction, falsification, etc. In addition, in the unlikely event of an accident related to personal information such as leakage, you will take appropriate measures, including recurrence prevention measures.
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■ About deposit of personal informationThe Company may deposit business as much as necessary to achieve the specified purpose of use. In that case, the appropriate management and supervision of the outsourcing destination will be performed. (The business outsourcing is a carrier, a printing company for sending direct mail, a collection of collection in the case of unpaid product price, etc.).
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■ Disclosure of personal information to third partiesWe do not provide or disclose personal information to other businesses or third parties, such as individuals without permission. However, this is not the case if it falls below.
(1) When the person has the consent of information
(2) When public institutions such as government agencies require disclosure based on laws and regulations
(3) When disclosing personal information to business partners related to the operation of this site. However, the information disclosed in this case is limited to the required range, and the management of personal information is obliged to the disclosure destination by contracting. -
■ Regarding cookiesCookies are one data stored in your hard drive, including information about your customers. The use of cookies is never linked to personal specific information on our site. You can use this site even if you refuse cookies.
This site uses cookies on the product details page and shopping cart. If you refuse cookies, the shopping cart will not work. Our shop does not use cookies for unnecessary information gathering. (Not limited to our shop)
If you are looking for a cart format, we recommend that you enable the browser cookie settings. You will not use cookies for the purpose other than displaying the cart and your own purchase history, so if you want to purchase it in a cart format, enable the cookie settings for the browser.
On our site, we collect access logs to help improve the user power of the site and save the trouble of entering personal information when you visit the site again and use it more conveniently. There is a page that uses. -
■ Other confirmation of privacy on the Internet(1) Note that if you disclose personal information on the Internet that anyone can access, such as a bulletin board, that information may be collected and used by other users. If you publish your email address, you may receive an unwanted message based on the information posted there. It is necessary for customers to recognize that they will send information at their own risk.
(2) Companies that collect personal information through third -party sites and services that can be accessed through this website, or collecting personal information through sweepstakes and sales promotion activities, the terms and data of individual privacy that are independent of the Company. Collection rules are set. We have no duty or responsibility for these independent terms and activities. -
■ Change and delete the handling of personal information
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■ Are the products new?All are new. Some products are made of recycling materials and some are aged. In addition, leather products include natural grain and scratches unique to natural materials, but please enjoy it as a texture because it is a proof of natural materials.
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■ Is there a product guarantee?There are products with manufacturer warranty and products without manufacturer warranty. We will take responsibility for repair of products without manufacturer warranty. Please contact us by phone or email as it may be paid.
Telephone: 027-381-8215
Free dial: 0120-978-852 (10: 00-15: 00)
Email: Support@galleria-nism.com -
■ Can I repair it?We accept.
If you wish, please contact us once.
* Repair may not be possible due to damage.
* Once you have sent your product to our shop, we will check the status of the product at each manufacturer. After that, we have been contacted about the repair cost and the repair period. -
■ About accessoriesEverything that comes with when it arrives at our shop will be delivered.
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■ About sizeThe actual size value of the product published by each brand is posted. For brands where the size is not disclosed, we measure the actual size value of the product in our shop. Please note that there are some errors depending on the material and shape because there is no clear size standard.