■Exchange by the malfunction such as products

If the products which I sent include an emergency, damage, damage, trouble, I hear over an email or a telephone to us, and, please send back a product by we cash on delivery. I send a normal article to a visitor direct than our store or maker quickly. Because it comes to support repayment, in the case of a sellout, an exchange product repairs it or thank you for your understanding.

■Exchange by the circumstances of the visitor, returned goods

The case that is different from the product of the wish of the visitor in the product which ordered when is not its size, there is not wound, または damage, and accept returned goods, exchange only when can resell it. When a hand is added to a product (cuts of the tag) or when I am used once, I am excluded. In the case of returned goods, the exchange for the circumstances of the visitor the postage of the visitor burden you. Please send it back within eight days after the arrival to the product.

■About repayment in case of the returned goods

After having confirmed a product when I relate to returned goods by the malfunction such as products, I refund the product price total amount. When I relate to repayment with the returned goods of visitor circumstances, I refund it by cancellation of the request or bank transfer. By bank transfer in the case of repayment the transfer fee of the visitor burden you.

■Contact information, destination in case of returned goods, the exchange

A telephone: 027-381-8215
Area Booking Collect Call Service: 0120-978-852 (from 10:00 to 15:00)
メール:support@galleria-nism.com
送付先:〒370-0043 群馬県高崎市高関町407-1